FAQ

How are wedding videos designed?

We collect the photos you share on Instagram or other platforms and transform them into a beautiful and memorable video using music, effects, and professional editing.

Can I send my own photos?

Yes, you can send any photos you like, and we’ll include them in your video.

How long does it take to complete the final video?

The video creation process takes less than 24 hours.

Are there different payment methods available?

Yes, you can pay using international bank cards or digital wallets.

Is it possible to get a refund if I’m not satisfied?

We strive to ensure your satisfaction, but in case of any issues, a refund will be considered.

How can I download the final video?

After completing the video and processing your payment, we’ll send you a direct download link via email.

Are the videos delivered in their original quality?

Yes, all videos are provided in the highest possible quality and resolution.

What should I do if I face issues downloading the video?

You can contact our support team, and we’ll resolve the issue as quickly as possible.

Can I see sample videos?

Yes, we’ve showcased some of our previous projects on the website for you to view.

Can I preview the video before making a payment?

Yes, a short preview of your video will be sent to you before payment to check the quality.

Can I share the videos on social media?

Yes, all videos are designed to be easily shareable on social media platforms.

Are your services available internationally?

Yes, our services are accessible to customers worldwide.